Office Co-ordinator

Office Coordinator - St Johns Wood

Salary £23,000-£24,000

Are you ready to take your career to the next level in a vibrant and supportive setting? A leading estate agency is on the lookout for a standout Office Coordinator to join their dynamic team in the newly refurbished St John's Wood office. This role offers not just a job, but a chance to thrive in a warm and friendly working environment, just steps away from the picturesque Regents Park and the bustling St John’s Wood High Street.

The successful candidate will be welcomed into a team that values precision and analytical thinking. With previous experience in a similar role within an estate agency, the ideal candidate will be adept at using CRM systems to streamline operations and enhance efficiency. This role demands a keen eye for detail and a strong analytical mindset, ensuring that every aspect of the lettings process is meticulously managed.

Key responsibilities include managing tenant and landlord communications, processing tenancy agreements, and maintaining accurate records within the CRM system. The role also involves coordinating property viewings, handling enquiries, and supporting the lettings team in various administrative tasks.

The benefits of this role extend beyond the immediate job functions. The office's prime location offers the perfect balance of tranquillity and urban convenience, with easy access to local amenities and public transport. The team culture is one of mutual support and continuous professional development, providing ample opportunities for growth and advancement.

Candidates who thrive in a detail-oriented environment and possess strong organisational skills will find this role highly rewarding. The ability to work independently while also being a collaborative team player is essential. Excellent communication skills, both written and verbal, are a must, as is a proactive approach to problem-solving.

If you are an experienced Office Coordinator looking to make a significant impact within a prestigious estate agency, this role offers the perfect platform to showcase your skills and grow your career.

*Recommend a friend* - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information.

Administrative Support
• Data Entry: Maintaining and updating databases with property listings, client information, and transaction details.
• Scheduling: Coordinating appointments and viewings for clients and agents, managing the office calendar.
• Correspondence: Managing incoming and outgoing communications, including emails, phone calls, and mail.

Customer Service
• Client Interaction: Greeting clients, answering inquiries, and providing information about properties and services.
• Problem Resolution: Addressing jointly ,and resolving client issues or complaints promptly and professionally.

Operational Tasks
• Office Management: Ensuring the office is well-organised, stocked with necessary supplies, and maintaining a professional environment..
• Compliance: Ensuring all transactions and activities comply with relevant regulations and company policies.

Marketing and Sales Support
• Property Listings: Assisting in the preparation and updating of property listings, both online and in office windows.
• Promotional Activities: Supporting marketing initiatives, such as preparing brochures, managing social media accounts, and organising branch events.
• Reporting: Preparing and distributing sales and performance reports to management including social media platforms and Linked in for the MD

Technology and Tools
• CRM Systems: Using customer relationship management systems to track interactions and manage client data.
• Software Proficiency: Excel, Being proficient in office software (e.g., Microsoft Office Suite) and any industry-specific tools.

If you are interested in this Office Coordinator position and would like to know more, please email your CV or telephone us on a strictly private and confidential basis.

Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.