Lettings Administrator

Pear Recruitment – Lettings Administrator – New Malden

Salary - £30,000 (depending on Experience)

Hours Monday – Friday 9am – 5:30pm

Imagine working for a leading property company that recognises and nurtures talent. This position offers a competitive salary, comprehensive benefits package, and ample room for professional growth. The successful candidate will enjoy a supportive work culture, ongoing training, and the chance to make a significant impact within a respected organisation.

The primary responsibilities include managing the administrative aspects of the lettings process, ensuring smooth tenancy progression, and providing exceptional service to both landlords and tenants. Your day-to-day tasks will involve preparing tenancy agreements, conducting reference checks, and coordinating move-ins and move-outs. Attention to detail and fantastic organisational skills will be essential in maintaining accurate records and ensuring compliance with relevant legislation.

Candidates must bring proven experience in lettings, demonstrating a thorough understanding of the property market and the intricacies of tenancy management. Familiarity with tenancy progression and administrative duties within the lettings sector will be highly advantageous. Strong communication skills, both written and verbal, are crucial, as is the ability to handle multiple tasks efficiently in a fast-paced environment.

This role is perfect for a proactive individual who thrives on delivering excellent customer service and enjoys the challenge of a varied workload. If you are passionate about property and have a keen eye for detail, this is your chance to shine in a role that offers both professional satisfaction and career advancement.

*Recommend a friend* - Do you know someone looking for a position? If you recommend them to us, we have a fantastic referral fee to offer! Please contact us for more information.

Duties will include:

• Completing daily bank reconciliation of all receipts
• Daily uploading of rent and payments and invoices
• Resolving landlord queries via email and telephone
• Investigating and proactively resolving queries relating to non-payment of invoices via the completion of a weekly and monthly Debtors Report, liaising directly with landlords & clients to ensure prompt payment
• Assist with completing payment requests, including refunds and deposit releases ahead of each payment run
• Liaising with PM’s, issuing and re-issuing invoices as well as issuing credit notes
• General accounts administration including banking, filing and retrieval of paperwork
• Issuing Service charge demands for Block Management.
• Chasing Arrears/ Credit Control

Requirements

• Proven work experience as a Lettings Administrator or similar role
• Knowledge of Excel
• Solid data entry skills
• Good organizational and time-management abilities

If you are interested in this Lettings Administrator role and would like to know more, please email your CV or telephone us on a strictly private and confidential basis for an informal discussion.
 

Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days, you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.

Confidentiality – All communication with us is treated with the upmost confidentiality and you will always be advised if your CV is being submitted to a client.