Property management is an ideal career path for people interested in the property sector who are looking for a varied, hands-on role with plenty of responsibility. The role of a property manager can involve a wide range of tasks including supporting landlords with rental income and maintenance support, assisting tenants with repairs, inspections, and general tenancy queries. Before interviewing for a role in this sector, it’s important to understand exactly what the role involves. In this post, we explain what a property manager does on a day-to-day basis, covering their key responsibilities and the core skills required to succeed in the role.

Key Responsibilities of Property Managers

A property manager has a broad set of responsibilities, and no two days are ever the same. They act as the bridge between landlord and tenant, ensuring that both parties’ needs are met and that the property remains in good condition and legally compliant. From organising maintenance and collecting rent to dealing with disputes and carrying out inspections, the role is busy and demanding. Below, we highlight some of the key responsibilities you might have as a property manager;

  • Managing Tenant Relationships

One of the core duties of a property manager is acting as the main point of contact for tenants. This involves handling queries, responding to maintenance issues, resolving complaints, and ensuring tenants are meeting the terms of their tenancy agreements. Strong communication and diplomacy are essential, as you'll often need to balance tenant expectations with the landlord’s interests.

  • Coordinating Maintenance and Repairs

Property managers are responsible for arranging timely maintenance and repairs to ensure properties remain safe, habitable, and in good condition. This includes liaising with contractors, scheduling works, and carrying out follow-ups to ensure tasks are completed properly. A proactive approach is crucial here, as catching issues early can prevent more costly problems in the future.

  • Rent Collection and Financial Management

Collecting rent, issuing reminders, and monitoring arrears is another important part of the role. Property managers often handle monthly payments, chase overdue rent, and report on financial performance. In some cases, you may also be responsible for setting rent levels in line with market value or overseeing budgeting for maintenance and service charges.

  • Conducting Property Inspections

Regular property inspections are essential for checking that the property is being looked after and remains compliant with health and safety standards. Property managers typically carry out move-in, routine, and check-out inspections, documenting their findings and flagging any concerns. These inspections also help identify any required repairs or breaches of the tenancy agreement.

  • Ensuring Legal and Regulatory Compliance

Property managers must also keep up to date with the latest housing legislation and ensure all properties they manage remain compliant. This includes things like gas safety certificates, fire regulations, deposit protection, and right-to-rent checks. Failure to stay compliant can lead to legal issues for landlords, so a detailed and diligent approach is essential.

5 Skills a Property Manager Needs

To carry out these responsibilities effectively, a property manager must have a well-rounded skill set. From strong organisational ability to excellent communication and knowledge of the property sector, these skills are vital to succeed in the role. Here are five key skills every property manager needs to excel and why they’re important:

  • Communication and Interpersonal Skills

Whether you're speaking with tenants, landlords, tradespeople, or colleagues, clear and professional communication is vital. You’ll often be explaining complex information, managing expectations, or resolving disagreements. Being able to listen actively and communicate confidently will help you build strong working relationships and maintain trust on all sides.

  • Organisation and Time Management

Property managers juggle a variety of tasks daily, so staying organised is key. From coordinating repairs to scheduling inspections and handling paperwork, the ability to manage time effectively ensures nothing gets missed. Good organisation also helps you prioritise tasks and remain calm under pressure during busy periods.

  • Problem-Solving Ability

Issues will inevitably arise, whether it’s a leaking roof, a tenant dispute, or a missed rent payment. Being able to think clearly, assess the situation, and find a fair solution is a valuable asset. Employers want property managers who can handle challenges independently and take initiative to keep things running smoothly.

  • Knowledge of Property Law and Regulations

Having a solid understanding of lettings legislation, tenancy rights, health and safety requirements, and landlord obligations is essential. It’s important not only for ensuring compliance but also for advising landlords and tenants accurately. Staying informed about regulatory changes will help you remain confident and professional in your advice.

  • Attention to Detail

From keeping accurate records to spotting maintenance issues during inspections, attention to detail plays a big part in property management. Overlooking small things can lead to bigger problems later on. Employers value candidates who take a meticulous approach and who are proactive in following up on tasks.

Searching for Property Manager Roles?

If you're searching for property manager roles, contact our industry experts at Pear Recruitment. We are property recruitment specialists, and we connect candidates across the UK with the right property role. We recruit for a wide range of roles within the property sector, including property management, estate agency, lettings, new homes, office support, and more.

Explore our property manager vacancies on our website to see the roles we’re currently hiring for. Our experienced team of recruiters manage the entire recruitment process from start to finish, supporting you at every stage of your journey and finding the ideal property management role. Contact us to learn more about how we can help secure a role in property management.