Property Manager - Hertford
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| Job Type | Perm Full Time |
| Location | Hertford |
| Area | Hertfordshire, UK |
| Sector | Property Management - Property Manager |
| Salary | £30000 - £35000 |
| Currency | GBP |
| Start Date | ASAP |
| Advertiser | all jobs |
| Telephone | 01992463226 |
| Job Ref | PEAR11638 |
| Job Views | 162 |
- Description
-
Property Manager - Hertford
£30000 - £35000
An exciting opportunity has arisen for an Property Manager to join our clients expanding team. You will be based in Hertford and cover properties in the surrounding area.
This is a great opportunity to join a great team at an established, fully accredited independent estate agency and letting agent. Their primary focus is to provide the highest level of customer service to their clients and ensure that their expectations are always exceeded.
This role is suited to someone with a high level of customer relations, is self-motivated, positive and can handle pressure.
Key responsibilities:
To be the first point of contact for all phone calls for the team.
Respond within 24 hours to emails and phone calls (even if only a holding response) and maintain a good flow of communication.
Prioritise and effectively manage workload.
Ensure you know who the client contact is on each building in order to maintain good relations.
Maintain good relationships with site staff.
To deal with all day to day maintenance issues/problems; deal with initial call/email, send works order to appropriate contractor, update resident/leaseholder, log on tracker and deal with each issue until completed or needs escalating to the Property Manager.
To have ownership of the Tracker. All new issues to be logged immediately. Tracker to be checked daily and chase any issues as appropriate including chasing Property managers if an issue is with them until the matter is resolved and can be closed down.
Invoicing to be done weekly. All supplier invoices to be checked and correctly coded to appropriate building and budget heading and put in folder for Property Manager’s signature. Any queried invoices to be kept separate and referred to Property Manager for instructions.
Assist with the production of Resident Handbooks and circulars.
Keep filing of documents and emails up to date and in the appropriate H file.
Maintain good relationships with other departments.
Any other duties as reasonably required.
Keep Tracker up to date
Manage Internal filing systems, mail and post
Ideal candidate:
Experienced working on Tracker, Microsoft Office and QuickBooks
Requirements of ARMAQ including the Consumer charter and Standards
Be concise but friendly, and professional
Cope with working for two people and agreeing priorities
Work with minimum supervision, and not be afraid to use initiative, but know the limit of your authority
Take pride in being up to date, work with others for mutual benefit of the properties you manage
Minimum Complaints and Maximum compliments
If you are interested in this Property Manager position and would like to know more please email your CV or telephone us on a strictly private and confidential basis.
Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.
