Property Manager – Hertford
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| Job Type | Perm Full Time |
| Location | Hertford |
| Area | Hertfordshire, UK |
| Sector | Property Management - Property Manager |
| Salary | Salary £25,000 - £30,000 |
| Currency | GBP |
| Start Date | ASAP |
| Advertiser | all jobs |
| Telephone | 01992463226 |
| Job Ref | PEAR11494 |
| Job Views | 241 |
- Description
- Property Manager – Hertford
Salary £25,000 - £30,000
An exciting opportunity has arisen for a Property Manager to join our clients expanding team. You will be based in Hertford and cover properties in the surrounding area.
This is a great opportunity to join a fantastic team at an established, fully accredited independent estate agency and letting agent. Their primary focus is to provide the highest level of customer service to their clients and ensure that their expectations are always exceeded.
Ensuring Properties entrusted to you are maintained to a high standard in compliance with Landlord and Tenant legislation, ARMAQ and RICS requirements.
To drive the department towards achieving financial and service targets as set by the Senior Management Team.
Key duties and responsibilities:
Respond within 24 hours to emails and phone calls
Prioritise and effectively manage workload.
Have full understanding of the leases for each building within your portfolio.
Ensure all the provisions in the leases are complied with, including for example health & safety and insurance provisions.
Report to clients important issues in a timely fashion and maintain a good regular rapport with clients.
Undertake site visits six weekly or within the timescale stated in the Management Agreement.
Complete inspection report identifying actions required and upload on to tracker within 24 hours.
Production of accurate service charge budget within agreed timescales.
Monitor expenditure and the production of reports and only issue work orders where funds are available.
Understand the quarterly reports issued to clients and leaseholders in order to answer any queries.
Ensure issues on the tracker are kept up to date, acknowledged & actioned within correct timeframes.
Report to Senior Property Manager
Actions arising from Service Contractor
Ensure you or your Assistant load the reports on to tracker immediately, the responsibility for this lies with the Property Manager.
Ensure all Health & Safety reports are completed within time, prior to the H&S inspection.
Follow up issues out of Health and Safety Risk Assessments within the timescales identified.
Understand the financial importance of each management instruction to the company within your portfolio.
Inspect at completion items of major expenditure, prior to invoice approval or seek approval from building surveyor for payment.
Oversee day to day maintenance using approved contractors only. Ensure Section 20 Notices are issued when required.
Authorise invoices for payment if works undertaken satisfactorily and ensure that the coding is always correct.
Keep filing of emails up to date and ensure they are filed in the correct building file.
Send draft service charge accounts to clients when available and comply with the agreed process to have these finalised prior to the due date.
Proactively deal with any emergency repairs and report to lessees individually or collectively. Where appropriate liaise with the Insurance Claim Administrator.
Delegate work to and manage the Assistant Property Manager.
Manage and support any site staff.
Attend client meetings and AGMs including out of office hours.
Assist in preparation of Resident Handbooks, circulars and newsletters.
Attendance at Tribunals and Courts when applicable.
Any other duties as reasonably required.
Skills & Attributes:
Microsoft Office, training given on QuickBooks accounting software
Requirements of ARMAQ including the Consumer Charter and Standards and RICS Service Charge Residential Management Code.
Be concise but friendly, and professional when provoked
Work with minimum supervision, and not be afraid to take the initiative, but know the limits of your authority
Attend evening meetings, usually 2-3 per month
Delegate to an Assistant Property Manager.
Take pride in being up to date, work with others for mutual benefit
Minimum Complaints and Maximum Compliments.
If you are interested in this Property Manager position and would like to know more please email your CV or telephone us on a strictly private and confidential basis.
Due to the number of responses we receive to our advertisements we are unfortunately unable to respond individually to each applicant. If you do not hear from us within 7 days you may assume you have not been selected this time - but please apply for anything you feel you are suitable for and thank you for your interest in PEAR Recruitment.
